Funds are transferred to your bank account according to your payout schedule. The payout schedule is standard depending on country:
| Country | Schedule |
|---|---|
| United States | Daily +2 |
Deposits will appear as “Momentus Payments” on your bank statement. A payout scheduled for a weekend or holiday is paid out on the next business day.
Funds might not appear in your bank account immediately. Banks can take between 24-72 hours to process deposits to your account. You should contact your bank if you experience a delay in your funds becoming available.
Payout Amounts
Payouts from Momentus Payments include amounts from successful payments, less refunded or disputed amounts, and less any payments fees.
Processing fees and dispute fees are automatically deducted from your account balance at the time of transaction.
Failed Payouts
Payouts occasionally fail, usually because there is an issue with your connected bank account. You will receive a notification if a payout fails with instructions for resolving the issue.
Negative Balances
It is possible that account activity causes your Momentus Payments account balances to become negative. A negative balance can occur when a customer has submitted a dispute for an amount exceeding your account balance, or when you have submitted a refund that exceeds your account balance. If your account balance is negative, you will see a payout record for the negative amount on the Payments List View and your bank account will be debited for the same amount.