The Merchant Portal will display a menu on the left and the Home page (account dashboard) on the right.
Account Balances
The Home page of the Merchant Portal will display 3 account balances.
- Account Balance is the sum of the pending and available balances.
- Pending Balance includes completed payments that are not yet available for payout. These transactions will become available for payout according to the selected Payout Period. For more information about payout timing, see the article Getting Paid.
- Available Balance includes completed payments that are eligible to be paid to your bank account. Customers that receive automatic daily payouts will typically not have an available balance because funds are paid as soon as they become available.
Reports
Underneath the Account Balances, the Home page contains several graphical reports to track account activity. Below is each report and a brief description:
- Gross Sales = Value of all successful payments denominated in the configured settlement currency
- Net Sales = Gross Sales – Momentus Processing Fees – Disputes Value – Refund Value
- Successful Payments = the number of successful payments
- Declined Payments = the number of declined payments. Declined payments are rejected by the customer’s bank.
- Authorization Rate % = the number of successful payments / (the number of successful payments + the number of declined payments). This report includes card transactions only.
- Total Disputes = the number of disputes received
- Dispute Rate = the number of disputes / the number of successful payments
- Sales by payment method = payment method sales value / gross sales
- Card sales by card network = card networks sales value / gross card sales