Momentus Connect 26.1.1 Update | May 2026

In this release:

• New: User Management and Custom Role Improvements
• Improved
  • Marketplace & Admin UX Improvements
  • Workflow Builder Post-Launch Enhancements
  • Momentus Connect
  • Outlook Calendar Integration
  • APIs & Webhooks
• Fixes

New

Customer Admin users can now manage Momentus Connect users for their organization. They can access the Users page in Momentus Connect for their organization without depending on Momentus Support for access. The page lists all users with their user names, emails, and roles, and provides access to update users' roles and deactivate users. 

We've also made updates to custom roles in Connect:

• Customer Apps in Custom Role Configuration: Custom role configuration now includes a Customer Apps section, allowing Customer Admins to grant specific users permission to configure and manage individual Workflow Builder apps. Previously, custom roles only covered standard Marketplace apps, requiring broader permissions to delegate workflow management responsibilities.
• Custom Role Delete Safety Rules: A custom role can no longer be deleted while users are still assigned to it; a message prompts you to reassign those users first. When an app is removed from a tenant, the system automatically removes it from custom roles only if no other tenant in the same customer still subscribes to it, preventing roles from losing apps that are still in use elsewhere.

If your account does not have a Momentus Connect Customer Admin yet, contact Momentus Support to have the role assigned. Once the user has the Customer Admin role, they can create additional Admins in Connect.

Users and Roles in Momentus Connect has been updated to include these enhancements.

Improved

Marketplace & Admin UX Improvements

• Sandbox Environment Banner: A full-width orange banner reading "THIS IS A SANDBOX ENVIRONMENT" now appears at the top of all Marketplace and Momentus Connect Admin pages when working in a sandbox environment. The banner is always visible and cannot be dismissed, eliminating any risk of confusing sandbox activity with production.
• Direct Chili Piper Redirect for App Requests: Customers initiating an app request are now redirected directly to Chili Piper to schedule with their Account Manager, with no intermediate confirmation modal. The previous "Initiate a Connection" dialog has been removed entirely, reducing friction in the request flow. 
• Sandbox App Request Restriction: You can no longer submit app requests for non-auto-approved apps in sandbox environments. When you click Initiate a Request for one of these apps in sandbox, a message directs you to visit your production environment instead. Auto-approved apps and Workflow Builder apps are not affected by this restriction.

Workflow Builder Post-Launch Enhancements

• Workflow Template Library: Creating a new workflow now offers three starting points: blank canvas, template library, or YAML import. When using a template, a rename dialog appears before the workflow is created so you can give it a meaningful name right away. Workflows built from templates are marked with a badge in the workflow list to distinguish them from workflows created without a template.
• Template Gallery Organized by Tier: The template gallery is now organized into Common, Enterprise, and Elite sections so you can quickly find examples relevant to your platform. A new template has been added, all template titles and descriptions have been rewritten in plain language, and tags now reflect business use cases rather than technical implementation details.
• Trigger Details Hidden in Configuration Wizard: The trigger details section no longer appears in the Workflow Builder configuration wizard, simplifying the configuration experience by removing low-level technical details that are not needed during setup.
• All Action Inputs Now Visible in Workflow Designer: Actions with more than 100 inputs now display all fields in the workflow designer. Previously, inputs beyond the 100th position were hidden, making it impossible to configure actions that require many fields; this issue affected 23 actions in the Momentus Enterprise Standard API component.
• Workflow Allowance Management: The Workflow Builder Dashboard now tracks and displays the maximum number of workflows a customer can create based on their purchased package. The system enforces this limit to ensure customers stay within their allowance, with clear visibility into current usage versus available capacity.
• Workflow Builder Listed in the Marketplace: Workflow Builder is now available as a requestable app in the Momentus Connect Marketplace across all regions (AMER, EMEA, APAC, and CA) in both production and sandbox environments. 
• Workflow Builder Documentation Updates: The Workflow Builder documentation site has been updated with two fixes: the connector catalogue now shows only the connectors available to customers rather than all connectors, and the Weekly Payment Reminder YAML template has been updated to the latest version.
• Activity Log Search Window Extended to 14 Days: The Workflow Builder Activity Log now supports searching across the full 14-day log retention period, with a 24-hour rolling default, replacing the previous 48-hour limit. Finding and investigating workflow activity from earlier in the week no longer requires manual date adjustments each time.

Workflow Builder: Instance Allowance

This release introduces Instance Allowance management for Workflow Builder Customer Apps, providing visibility into how many app instances are installed against your purchased allowance and enforcing limits across the app lifecycle.

• Customer: Instance Usage Panel: The Workflow Builder Dashboard now includes an Instance Usage panel showing how many Customer App instances you have installed compared to your allowance, with counts broken down by production and sandbox environments and aggregated across all orgs under your subscription. The panel refreshes automatically after you add or remove an app.
• Add a Customer App with Allowance Check: Adding a Customer App from the Marketplace now runs an allowance check before the instance is created. If the customer has reached their limit, a dialog explains that they must remove an existing instance or contact their Account Manager to increase their allowance before adding another.
• Deactivate a Customer App: Customers can now deactivate a Customer App to pause it while preserving its configuration. A confirmation dialog explains that the instance continues to count toward the allowance while deactivated; the slot is only freed when the app is removed entirely.
• Reactivate a Customer App: Customers can now reactivate an inactive Customer App to resume it with its existing configuration intact. No allowance check runs on reactivation because the instance already occupies a slot.
• Remove a Customer App: Customers can now permanently remove a Customer App from the Marketplace. A confirmation dialog explains that the app's configuration will be deleted and one instance slot will be released from the allowance. Removing an app is the only action that decrements the installed count and frees a slot.

Momentus Connect

• Clear Error Message for Duplicate Login Conflict: When multiple users attempt to log in using the same Momentus Connect credentials simultaneously, a clear error message now explains why the login failed. Previously this scenario produced a generic error with no useful context.

Outlook Calendar Integration

• Space Mapping Searches All Available Spaces: The Space Mapping configuration window now searches across all bookable spaces in your account, regardless of total space count. A previous 1,000-record limit made spaces outside the first batch invisible in search results, an issue that affected clients with large space inventories. Any space in the system can now be found and mapped.
• Initial Sync: Duplicate Organizer Event ID Handling: The Outlook initial sync process now correctly handles scenarios where a previously active-synced event has its room changed and then a re-sync is triggered. Previously, this could cause a unique constraint failure in the ID mapping table. The sync now completes without error in these cases.
• Webhook Creation Optimized for Elite Tenants: Webhook creation during Elite tenant approval is now restricted to the Outlook app only. Previously, webhooks were created for every subscribed integration during the approval flow, resulting in unnecessary entries when multiple apps were enabled for the same tenant.

APIs & Webhooks

• Clearer API Key and Subscription Key Guidance: Documentation and in-product guidance for API key and subscription key configuration has been updated to clearly explain the difference between the masked key displayed in the interface and the full key that must be copied, and to clarify where subscription keys should be entered.
• New Elite API Endpoints in Momentus Connect: Momentus Connect now includes the latest Elite API endpoints, including booked-spaces/all and other recently added operations. These endpoints are available for use in API integrations and Workflow Builder automations.

Fixes

• Webhooks Accessible to Non-Admin Users: Non-admin users could access the Webhooks UI via the API menu. The Webhooks section is now correctly restricted to admin users only.
• Excess Webhooks Created on Momentus APIs App Activation: Activating the Momentus APIs app was incorrectly creating 6 webhooks in Enterprise. Activating the app no longer creates any webhooks.
• 403 Error for Newly Created Admin and Super Admin Users: Newly created Admin and Super Admin users received a 403 Forbidden error when accessing Customer APIs after their first login. Customer API access now works correctly for these users on initial login.
• Outlook Subscription Renewal and Creation Failures: Two Outlook subscription reliability issues have been resolved: subscriptions that entered a stuck state after an initial service failure now recover correctly on the next renewal attempt, and subscription creation timeouts affecting certain rooms during onboarding have been addressed.
• Activation Column Showing Incorrect Date: The Activation column on the Apps tab was sometimes showing the user's last login date instead of the app's activation date. The column now consistently displays the app's onboarded/activation date.
• Custom App Configuration Page Visible Without Permission: Users in custom roles without permission to a custom app could still see the app's reconfiguration page (though it was not interactive) when no description was set on the app. The reconfiguration page is no longer visible to users without the appropriate permission.
• Outlook Subscription Not Created for Certain Rooms (Elite): For some mapped rooms during Elite Outlook integration onboarding, the Outlook subscription ID was not being created or stored, leaving those rooms without an active subscription. All successfully mapped rooms now have their subscription details persisted correctly after onboarding completes.
• Workflow Builder Finish Button Stayed Disabled After Filling Required Field: In the Workflow Builder Configure popup, the Finish button remained greyed out after entering a value in the required Enterprise Org Code field for the Enterprise API Reference template. The button now enables correctly once required fields are completed.
• Last Activation Date Blank on First App Activation (Elite): On Elite tenants, the Last Activation Date & Time column in the Approved Apps list was blank for apps that had only been activated once, populating only after a disable and re-enable cycle. The column now records the activation timestamp correctly on initial activation.